Ranger4 Limited Quality policy statement.
Ranger4 Limited was established in 2011 to provide high quality, world class solutions to commercial organisations with their efforts to change how they manage innovation.
Quality is important to our business because we value our customers as well as all other stakeholders. We strive to provide our customers with products and services which meet and exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for continuously measuring and improving quality performance.
We have the following policies and procedures in place to support us in our quality goals and align with our quality system:
Regular gathering and monitoring of customer feedback
A strict corrective and preventative action procedure
Selection and performance monitoring of the entire supply chain
Continuous training and development of employees
Regular quality audits of our internal processes
Measurable quality objectives which reflect our business aims
Management reviews of audit results, customer feedback and complaints
Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.
Management has ultimate responsibility for Quality, but we ensure all employees understand their responsibilities within their own areas of work to help ensure that Quality is embedded within the whole company.
The policy review date is 31/12/2022.
Signed: Steve Green (Chairman)